What Do User Interfaces Want?

What Do user interfaces want

User Interfaces have become an important thing that every web designers concern about when they have to deal with their job. So, what is user interfaces actually? What it wants? Before explaining what user interfaces wants, we better understand what technology wants. Since technology is necessary to our future success and goals, therefore our interaction with technology becomes important.

In fact, technology is created with greater opportunities to widen our physical and mental capabilities. To allow us communicate with all technologies, people create something that can bridge the communication gap between what we want and what technology wants. Therefore, interfaces design is chosen as the most important type of technology since user interface is like a language. It enables the communication of ideas and information; in this case the communication is between people and technology.

One might say user interfaces are another form of language. This kind of language is recently developed and sufficiently enough to allow us to start effectively communicating with it. User interfaces do what languages do. They extend our ability to generate and communicate information, which finally gives birth to new ideas.  User interfaces are already succeeding in increasing opportunities by empowering people to interact with technologies that might otherwise be too difficult to use.

As we figure out how to interact with technology, we stand at the cusp of another potential advancement in civilization – just as the emergence of spoken language caused the rapid growth of information and ideas over 500 centuries ago, user interfaces have quickly accelerated the exchange of information and ideas between people and technology. Like spoken language, user interfaces are a technology, but also a meta-technology that allows us to generate new technologies.

At the core of user-centered design is the implicit assumption that people have wants. We want to accomplish a task. We want to do it safely. We want feedback and control. We want an enjoyable experience. The user interface should be designed to best serve those wants.

3 Less Known Factors That Could Affect Your Website UX

5 less known factors that could affect your website UX

There are many definitions of UX (user experience) given by various experts, but we can simply define it as overall experience felt by users to company’s product or services. In line with the growing of websites’ industries is laying much stress on creating best user experience for the users. In fact, UX is an important factor that is responsible for overall website success or in other words, it can be said that UX may be defined as how a person feels after using a product or service. Due to this, you can also considering UX on your website as it can bring good benefits to your website, through SEO service or website development.

Here are something needs to be taken care of related to UX which is mostly quite neglected:

  1. Do not Ask for Much Information

Customers hate to fill long forms before they buy a product or service. Therefore, you should put attention to the whole process and taken care of it, so that the audience can visit your site with ease as asking too much information too early will make you lose fifty percent of your customers.

  1. Importance of ONPage work

Your ONPAGE also plays big contribution to the success of your UX. Can you imagine how does your audience feel when they find that they are redirected to another page that is not related to what they search? Therefore, if you should create an ONPAGE, please do it sensibly, so you will get a good effect instead of bad one.

  1. Giving High Security to Users on Your Portal

Another important issue related to UX is about security, for example, if you serve your visitor with payment gateway, please be careful with their sensitive information. As they put their trust in you and no one wants to share their information with anyone else.

The Difference of Customer Experience and User Experience

Customer experience vs user experience what’s the difference

In marketing a product, one should know what it is user experience and customer experience as the wrong understanding about the two of them will lead you to a wrong experience. Even many companies are sometimes confused of being care about users experience and customer. If you are a web developer or mobile app developer, this topic should be understood clearly. Here are some of the ways to define user experience or costumer experience.

Generally, User Experience (UX), deal with people interacting with your product and the experience they receive from that interaction. UX is measured with metrics like: success rate, error rate, abandonment rate, time to complete task, and (since we deal in digital) clicks to completion.

Customer Experience (CX), in contrast, encompasses all the interactions a person has with your brand. It might be measured in: overall experience, likelihood to continue use, and likelihood to recommend to others. In essence, UX is part of a broader CX, but CX contains some aspects outside of a product that UX does not.

So, it is likely that UX is a part of CX as User experience is narrower than customer experience. In fact, CX includes UX, or in other words, UX is a part of CX.

If you create a good UX, it will provide you with:

  • Quickly and easily find information on a website
  • Make a desired task complete easily
  • Easily search web pages

While having a good customer experience will make you:

  • Have a pleasant, professional, helpful interaction with organization/company representatives
  • Feel generally positive about the overall experience with that organization/company and everything associated with it.

From the above explanation, you can realize how UX and CX are actually closely related as if you cannot achieve a good CX without a good UX. So, it will be better if one focuses on CX as it will offer you the overall success to your digital business while failure in one of the area will lead to a bad customer experience.