webdesign

How to Create a Powerful Customer Experience Design

Posted on by Mario

Place to build links for SEO

Today, design is not only being looking good but it should go beyond aesthetics. The principles of design must also be applied to APIs (Application Programming Interfaces) and data. Managing all three dimensions of design – visual, API and data – are aimed to achieve work well experience.

In most cases, people associate design with the look and feel of the experience, but actually design is much more than that as it must also align with the back-end technology. Besides, only when data and APIs work together can companies deliver the customer experiences that good for both B2C and B2B customer.

Understand the Importance of APIs

APIs permit many things to be done, for instance APIs enable business functionality, music and Netflix movies to be delivered. It is the way stuff happens today. Take ordering from Amazon, APIs enable Amazon to say to a customer, here are a set of things you might want to buy because of the things you just bought.

By taking a design approach to API build management at both a project and API portfolio level will be enable companies to produce product market efficiently, time and money. For long term, they will build an abiding brand and genuine customer relationships.

Here are some tips to integrate the 3 dimensions of Design

  1. Focus on the customer first

Find out and understand what customers want to achieve. Customer wants and needs should define the touchpoints and features that the APIs need to deliver.

  1. Drive from business strategy

A good design, whether it is for graphic design or web design, should reflect the overall corporate strategy and brand promise. Moreover, you need to bear in mind that customer experience is not also meant for satisfying your customer desires but also to deliver your company values.

  1. Measure Success

Everyone has different definition of success, so make sure you have clear vision about your success. This will help you to measure your ROI before you start collecting data.

After encountering so many experiences in customer relationships, only companies that put attention in these three dimensions to reach their customers will be the winner in the industry.

Sketch Review, An Essential Responsive Web Design Tools

Posted on by Mario

Sketch essential responsive web design tools

Changing your old tool to a new one is a smart way to achieve a better result. If you are web designers, considering a new design tool will be captivating. In fact, there are plenty of design tools that you can use, instead of the most familiar one, Adobe Photoshop. Another tool that we will discuss about is Sketch, it is a web design tool which offers you with a good UI result. But before you are interested enough about trying the new one, we suggest you to read our review below, so you can find out if it is a new tool that you need.

  1. Bugs

The only thing that is very annoying in Sketch is that it has bugs which happen part of the time. No wonder that some of the designers are always teased to go back to PS as this problem will make them throw out some swear words. Here are some of the bugs which are frequently occurred:

  • The whole sentence sometimes disappears as a rendering bug when you type and it only reappears after you finish typing.
  • Sometimes the unsaved data will be gone and there is no way to find them again unless you saved them somewhere on your computer.
  • At some points, it has slow respond, so you need to click even twice or 3 times before it works. It isn’t as smooth as “forward” and “back” in Adobe apps.
  • It is provided with autosaves and version control, but both of them only make a medium large size sketch document works really slow. Therefore, trying to disable autosaves and versioning will make it work better. However, the data loss will still happen every time I do not save my works.

2.  Sketch is better for UI Design Products

Even though, Sketch comes with some disadvantages, but still it is better for our product’s UI design since when you try to import SVG into PS you will realize that PS does not open SVGs, you cannot exporting something as the drag and drop feature is not available there for us which makes you need to do more clicks to perform tasks in PS rather than in Sketch. Thus, even though it may contain bugs that occur sometimes but it still feels right.

3.  Benefits of Sketch

Sketch is seen as more connected to data, code and development. Besides, while people appraise for the new art boards in Photoshop, Sketch already has it. The sketch community is already working on an amazing plug-ins to combine real live data and integrate code into Sketch when Adobe is working on features that Sketch already has. Therefore, I think Sketch is better as it is always one step ahead from adobe PS.

Utilizing Mood Boards for Boosting Inspirations

Posted on by Mario

How to Use Mood Boards for More than Inspiration

If you are a web designer or graphic designer, it is better to create all content and code completely open source, hopefully attracting as many participants as possible. Boards are a perfect tool for spreading design and information around a team, especially with a remote team or group of volunteer contributors. The boards can be used for many things, such as sharing files, defining brand styles, and presenting design mockups, besides it is good for ol’ fashioned inspiration.

Here are several ways to use shared boards into my design workflow:

  1. Before the Build

Surround yourselves with lots of good pictures will help inspiring us that is why fulfill your mood board with great photos is a good idea. Moreover, it is seen that the mood board is a great way for an entire group to set the tone of the design experience yet to come.

  1. During the design process

After set the mood of your boards, now you need to do the organized collaboration quickly, especially if you have a lot to say, creating an online board with a public URL is a good solution since it can be a perfect way to manage quick design presentations. Moreover, an organized board can act as a visual aid, replacing slides and PDF files during a meeting, with the added bonus of providing a neatly-packaged take way.

Unlike an inspiration mood board that might continue to evolve over time, I often use presentation boards quickly and incrementally. Use a simple, linear presentation to show the direction of a project.

  1. Process of creating Content

When you already create a blog then move from board to production, and the process is just as relevant in an enterprise setting because you need to send another team or organization a bunch of art-directed and organized images.

Then, it is all ways to create good mood boards which can help you accomplish a task, one of the examples is chowdown.