Tag Archives: social media strategy

Why you can make use of social media to keep your business running smoothly during coronavirus outbreak

Social Media’s Role in the Coronavirus Outbreak and How Businesses Should Learn from It

As a person who provides social media services, I am aware that despite so many users sign up for social media account every day, it doesn’t mean that they will be an active user as well. Many people use social media as a way to express themselves or maybe reunite with their high school friends or long-distance family. However, not everyone will go online every day unless they are a public figure, a social media influencer or a business entity. Yes, you read that right. Social media can be the best place for business to promote their products and interact or communicate with their customers. However, now that the world has been hit with the world pandemic – the coronavirus outbreak, some businesses were forced to either reduce their employees’ salary or just close their business. That being said, if they had kept going for a little longer, they would have endured this pandemic. Why? That’s because social media has a big role in this pandemic and if you own a business, you can actually make use of it to promote your brand. Well, there are good and bad in anything, but here’s what I’m going to tell you…

Social media and coronavirus: The Good!

Social media is one of the best ways to share news nowadays (it may be the only way for some people), especially if you are trying to alert people of something serious in a very, very quick manner. Whether it be coronavirus news from individual states or news on a national scope, social media gets the message where it needs to go. You’ve seen pretty much everything in terms of the coronavirus over the last few days to weeks. The number of people being affected by the illness in states, counties, and specific cities and towns come to mind. This news has made people aware of how the situation has been constantly deteriorating the sense of normalcy across the nation. Social media has also educated us about the symptoms of coronavirus – in turn, perhaps saving lives! Now, that’s not the only thing good about social media role for us during this pandemic. For business, it can be a good chance to get to know your social media followers because well, many people have time to be more engaged on social media than they ever did before. Some companies have their employees either work from home or take some leave request during this pandemic. Those who have social media but have nothing to do tend to spend more time on social media than when they were busy with work. At the same time, many people create beautiful creations such as Instagram templates and other stuff to do for social media content to keep people more engaged and also keep them from feeling bored. You should do the same so you won’t lose any customer and your business can keep going!

On the other hand, the bad side…

Well, I’m not going to lie, but every good side has a bad side, including this. To contrast the first point that I made in the section above, social media is great for spreading information and news, but some of that can be misinformation or “fake news.” Misinformation, especially about coronavirus, can cause panic. People who see misinformation on social media may think what they are reading is actually true. If it’s something as important or serious as a worldwide pandemic, you should do a little research to see if what you are reading is actually factual. Otherwise, you may be inclined to share the misinformation and fuel the fear of something that isn’t necessarily true.

Whether it is a business or a personal profile, you should refrain from posting anything that makes fun of, ridicules, or minimizes the situation. It could spell trouble for you, especially as a business. If you are going to post about coronavirus, be informative and make sure your followers know what’s happening with you, your business, or the situation overall.

5 Tips to Compose Your 2017 Social Media Strategy

5-tips-to-compose-your-2017-social-media-strategy

Trends always come and go. So, preparing your business goals in the beginning of the year is a must thing to do. Especially, if you are a social media marketer or a SEO analyst, as SEO service needs social media to support their SEO campaign. Below are several tips of social media strategy that you could follow in 2017.

  1. Start by Establishing Your Goals

First thing is to set your goals. Your goals might be the same or different with last year, they’ve depend on how good you have accomplished your last year goals. Good goals should be specific, measureable, attainable, relevant, and time-bound.

  1. Conduct Social Media Audit

By conducting a social media audit, you can figure out what worked and what fell flat. This means you need to look up on the success of the social media campaigns you launched. For example, the activity, engagement on all of platforms and kind of content that suits your audience most.

Look upon your previous year’s data reports and change your post time to obtain more target audience and engagement. Moreover, you can switch up to other apps to get more consistent return on investment (ROI). For example, you can change your focus on Facebook instead of Instagram.

  1. Consider Current Trends and How You Might Integrate them into Your Plan

New Year always comes up with new trends, especially for social media where everything moves quickly. In 2017, there are several media trends that will appear, such as follows:

  1. Paid social media
  2. Employee advocacy
  3. Social media training
  4. CEOs on social
  5. Social selling

Be careful in choosing the right trend as not all trends will fit your business goals or brand. For example, social selling is good for financial industry where advisors need to build long-term relationships with clients.

  1. Look for Inspiration from Unconventional Places

Social media is a creative industry. So, keep moving and coming up with new ideas is the best way to keep your channels looking fresh. You can take a look to others for inspiration. For instance, Hootsuite’s social marketing team likes to look at retailers for innovation.

  1. Don’t Get Overwhelmed

Never prepare your social media plan for the whole year in one ago. The best way is to tackle different chunks of your plan and optimize your strategy as you go along. Keep setting up your plan in the beginning of the year, yet knowing that your strategy is flexible. By this way you can switch your goals whenever you feel it is not working anymore.