Tag Archives: ux

5 Killer Ways to Influence User Behavior

In order to influence the behavior of users, websites should employ psychological techniques. Hence, web designers should understand how mind works and how people make decisions. This is crucial as people will interact to a site through site’s design, so your users will determine whether your site has been successfully interpreted what they want. Here are 5 killer ways that can influence your user behavior.

  1. Apply the Scarcity Effect

People tend to take action when they know that something has limited quantities or availability. Therefore, you can create something that others might not have access, this makes it becomes exclusive. Besides, people also more appreciate things coming in limited quantities. This is called the scarcity effect.  So, you can use this to your advantage such as using timers in your design elements while your user is making decision.

You can also show users quantities of certain items are limited, or have flash sales on items that only last a certain time on ecommerce site. Moreover, you can allow users to upgrade and access exclusive premium content on a content-focused website. If you’re releasing a new product or major update, give people ‘exclusive invitations’ and  let them only invite a limited number of friends to have a sneak preview.

  1. Apply Persuasion Tactically over the User Journey

Persuasion is a combination of stimulation, context, and behavior. Therefore, it cannot work in isolation. To persuade more users, you can apply scarcity as a persuasive message, ask a high price for money, or create social proof to validate your product with the wisdom of the crowds. There are three fundamental dimensions of consumer behavior, such as emotion, motivation, and ability to use persuasion effectively. Segment strategically in a data-driven manner, gain insight into their journey, and understand the assumptions and values that your customers are bringing into the process. Then apply persuasive techniques tactically, whether it is aiming at an impulsive click or tap, or to improve the brand perception (and re-engagement) over the course of several visits. But, doing it the other way will alienate and infuriate your users.

  1. Design a Great Service

To influence user behavior, you may have to involve cognitive biases, and then do a bunch of A/B tests. You’ll get some uplifts and you’ll probably feel good about yourself. In fact, the best way is to influence user behavior is to design a great service that fulfils user needs. When you fulfil their needs, good service comes along the way.

  1. Know your Boundaries

By knowing your boundaries, you will not approach a project where there was the potential to use design for the wrong ends. This encourages me to develop my own code of conduct:

  1. Don’t trick
  2. Don’t cheat
  3. Don’t lie
  4. Provide positive benefit
  1. Consider What People are Trying to Achieve

Since we don’t know what causes of behavior, we tend to guess and misallocate our resources. Apart from intuition, which is hard to reproduce, the best clues I’ve been able to find have come from a process of analysis of ‘jobs to be done’ for the consumer. This is not a utilitarian view of intention or a measurement of economic value. In fact, it’s an understanding of the urges people feel that comple them to do things.

So, it is important to understand what they are actually trying to achieve and provide ways for them to achieve that. This is what UX analysis and design is all about.

Is Ghost Button an effective UX design?


Ghost button may be one of the most used buttons that reached its peak around a year ago. But, this button is still popular to this day; you can find them across a wide range of websites. This type of button is usually used on minimalist or flat design.

If you are web designers, ghost buttons can be a good choice for creating an attractive design perspective. Their subtle design can give prominence to other design elements on the page. Moreover, it is also a good choice if you want to work well with responsive websites.

However, this makes it hard for people to see if their contrast with the background image is poor. Moreover, some people find it is difficult to spot the button, as they can be too subtle sometimes.

The Pros of Ghost Buttons

In the right context, ghost buttons will give a great look; they can give an elegant, subtle feel to a design. As a result, your pages will appear more minimal and lighter. Moreover, they can give you a deep visual hierarchy of a design when you can use them well. On the other hand, they will highlight an order of importance when you have more than one CTA on a page. This will give a more subtle effect to a secondary CTA.

The Cons of Ghost Buttons

While providing lots of benefits, in the other hand ghost buttons also bring some issues for users that affect in important page elements being overlooked. This has made Ghost buttons become a very questionable design decision since it often suffers from usability and accessibility issues. Based on the data available, it was clear that the ghost buttons were harder to spot during the tests.


Considering what impact you’d like your CTA to have is important. Only by this, you can decide which type to use. Even though, some experiments have shown that Ghost button grab less attention than solid CTAs. However, for some people Ghost button is still a ‘visually pleasing’ design.