Tag Archives: traffic

5 Ways to Build Better Online Reputation through SEO

 

How-SEO-can-help-shape-your-online-reputation

The main purpose of SEO service is to optimize any strategy to boost your website rank in the search results. One of the strategies that you can rely on is to show your “human” side of your business. This strategy will make your business seems more relatable and real. But, how can you show your human side through SEO? The answer is simply by collecting and displaying reviews. In fact, positive and negative reviews are used as a ranking factor. Negative reviews cause bad rank to your site while positive reviews will elevate your rank.

How Do I Take Advantage of Online Reviews and Improve my SEO?
Nowadays, customers wish to get better “transparency” from sellers. Transparency as a business means to open up to criticism and feedback. In detail, the action includes as:

  • Allowing employees to talk about your products and services publicly such as through an employee advocacy program.
  • Establishing 1-to-1 communication channel
  • Asking for feedback
  • Not hiding from criticism
  • Addressing criticism publicly

There will be some reviews that may destroy your reputation. Although, you can remove all the bad reviews but it is not a wise move. The best way is to turn the negative reviews to positive reviews through better customer service experience. Here are 7 tips that you can use to uplift your online reputation management:

  1. Monitor Your Reviews
    Apply social keywords when responding to social media messages directed at your brand. Set a Google Alert to notify you of any news posted about your brand. Therefore, by monitoring people’s reviews, you know what people really want and you can improve your product better.
  1. Friendly and Quick Respond
    Read your reviews daily. If you have more time, you can login to view and respond to social media messages multiple times a day. Make these daily routines as your habit, just like checking your email. In short, try to respond any reviews in less than 24 hours.
  1. Have Personality
    You can learn from many famous online businesses. Amazon is a good example. It always comes with a positive attitude and a willingness to help. Besides, it opens up a conversation in a witty style no matter what you have to say.
  1. Think of SEO as your Digital Business Card
    As it is stated above, good SEO strategies will help you boost your business. It works better than any business cards or flyers. In fact, business directory and profile sites help you accurately list your company online and monitor your reviews. Here are lists of business profile sites, that you can get started:
  • Amazon
  • Angie’s List
  • Better Business Bureau (BBB)
  • Bing Places
  • Citysearch
  • Consumer Reports
  • Demand Force (newer review site)
  • Dex Knows
  • com
  • com
  • Google+ Local/Google Places
  • Home Advisor
  • Insider Pages
  • Judy’s Book
  • MerchantCircle
  • Trip Advisor
  • Yahoo! Local
  • Yellow Pages
  • Yelp!

To gain and monitor your reviews, you can list your business on these sites.

  1. Pay Attention to Reviews on Social Media
    Remember that social media profiles are also part of digital reputation management. Therefore, sites like LinkedIn, Google+ and Facebook are best for business as it has important information and people can post their reviews in these social media.

Understanding bounce rate in Google Analytics

Understanding Bounce Rate in Google Analytics

What’s Bounce Rate?

Bounce rate is a metric that shows you how many visitors that do completely nothing on the page they entered. This means they don’t give any response to your internal links on the page. Internal link means a menu item, a ‘read more’ link, or any other internal links on the page. In the other words, Google analytics server doesn’t get any trigger from the visitor.

This will cause Google to think these three things:

  1. The quality of the page is low. There’s nothing inviting to engage with.
  2. Your audience doesn’t match the purpose of the page, as they won’t engage with your page.
  3. Visitors have found the information that they were looking for.

In SEO perspective, it is important to optimize every aspect of your site. By looking closely at your bounce rate, you can optimize your website even further. No wonder many SEO services attempt to keep their client’s page free from any bounce rate.

But bounce rate doesn’t mean bad all the time. In fact, it is okay to have bounce rates in some cases. As bounce rate really depends on the purpose of the page. Bounce rate isn’t a bad thing per se if the purpose of the page is to purely inform. For example, read a post or find an address.

So, the best solution is by creating a segment that contains “New visitors” only. If you discover that bounce rate of your new visitors is high, it’s time reevaluate user engagement with your site. To reduce the bounce rate, you can add a clear call-to-action, a ‘Subscribe to our newsletter’ button. Moreover, being clear from the start with what visitors could expect will also give good point to your bounce rate. There more things that you also need to consider when optimizing your page. For instance, internal links that point to related pages or posts. Having a menu that is easy to use will also prevent your site experience a high bounce rate.

From a conversion perspective, bounce rate can be used as a metric to measure success. Bear in mind changing the design of your page will shake your bounce rate. It will cause the bounce rate increase or oppositely decrease in bounces. This explains why you have low conversion rate.

Or you can also compare your site with other popular pages and learn from the pages with low bounces rates. Usually, an unnaturally low bounce rate is caused by an event that triggers the Google Analytics server. Think of pop-ups, auto-play of videos or an event you’ve implemented that fires after 1 second. Besides, you can also use a tool that can track scrolling counts. This count is helpful as you can know whether your visitors actually scroll down the page and read your content.

This makes bounce rate is different from exit rate. In general, exit rate is a metric that displays percentage of page views that were last in the session. So, it is about users deciding to end their session on your website on that particular page.

In-Depth Checklist for International Service

International SEO An In Depth Checklist_1

For some reasons many SEO services think the need of international SEO as part of their campaign. However, few only conduct international SEO since international SEO is a challenging task. Therefore, to help you conduct international SEO we provide you with several steps, such as follow.

Find Your Current International Audience

Doing research is the first step that you should take before let your SEO goes international, so gauge current and potential interest by looking at your site traffic by country in Google Analytics. Find the countries that your traffic originates from by opening the location report under Geo and sort by sessions. These top listed countries are your top candidates to get their own targeted sites or pages.

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The next step is to open up the Google Search Console Search Analytics report and filter by country. Check the boxes for impressions, click through rate (CTR) and position. A country who contributes lots of click will receive a large number of impressions and have higher average positions are good starting points for international targeting. In fact, it is easier to rank well in countries where you’ve already gained some transaction.

Determine Language vs. Country Targeting

Now there are two ways that can make your site goes international, you can choose to create sites in alternate languages, or to target them geographically? It looks like two of them works oppositely, but it will have big impact on how you go about creating your international site.

Both of them have their own weakness and strength:

  • Language:

You’ll get widen reach of audience once you have optimized your pages by language. Since people in French will be relevant and accessible to French speakers all over the world. It will also make translating/creating simpler since you won’t need to optimize it for specific cultures or markets. The downside is that your content will have to be generic and free of idiomatic phrases that may not be used globally.

  • Country:

You can provide more discounts, sales and other offers since you’ll be able to really target your content. Linguistic variations, like the differences between British, Canadian, Australian, and American English will not bother you anymore. In fact, since the SEO will be limited into a single country, therefore you need to do any market research to optimize your content for local buying behaviors.

Decide which URL Structure is Best for You

Arranging the best URL structure is necessary for your SEO site and there are three options for URL structure that is good for international websites:

  • Country code to-level domains (ccTLD)

ccTLDs is quite self-explanatory: they use country codes in their domain name or domain extension, instead of the generic.com, .org or .net. In fact, the biggest advantage of using a ccTLD is because it does your geotargeting for you. When Google sees example.co.uk or example.it, it knows that those sites should serve United Kingdom and Italy’s users.

  • Subdomains

Another way to build up a lot of brand awareness globally is by using language or country-specific subdomains as the way to go for a company. Moreover, you need to make sure to use Google Search Console’s International Targeting if you do create geotargeted subdomains. This will make sure that Google will use that subdomain in searches in the appropriate country.

  • Subfolders (also called subdirectories)

The main advantage of having subfolder is that because it is the fastest and easiest option to implement, as they just require you to create a few extra folders for each country and/or language. Due to this, subfolders are a great option for smaller companies. However, subfolders somewhat can be ambiguous for both human users and search engines since people will be confuse, for instance is /fr/ meant for users in France or for all French speakers?